Privacy Policy
Privacy Policy
Last Updated: May 13, 2026
Welcome to our website. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place orders, or interact with our services.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, contact us, or subscribe to our newsletter, we may collect:
- Full name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral URLs
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve our website and services
- Send order confirmations and updates
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails and marketing communications (only if you opt in)
3. Payment Information
All payments are processed securely through third-party payment providers. We do not store your full payment card information on our servers.
Payment providers may collect and process your payment information according to their own privacy policies.
4. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Shipping and logistics providers
- Website hosting providers
- Analytics services
- Email marketing platforms
- Fraud prevention services
These third parties are required to protect your information and use it only for authorized purposes.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Personalize user experience
- Support advertising and remarketing campaigns
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When no longer required, your information will be securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to data processing
- Withdraw consent
- Request data portability
To exercise these rights, please contact us using the information below.
8. GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR).
Legal bases for processing may include:
- Contract fulfillment
- Legal obligations
- Legitimate business interests
- User consent
European users may request access, correction, deletion, or restriction of their personal data at any time.
9. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
We encourage users to review the privacy policies of external websites before providing personal information.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
However, no method of electronic transmission or storage is completely secure.
11. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will take steps to remove such information promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.
We encourage users to review this page periodically.
13. Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Email: [email protected]
Business Name: Fafagoods
Website: https://www.sooark.com
14. Consent
By using this website, you consent to the collection and use of your information as described in this Privacy Policy.